Oakwood Labs

Pulse by Oakwood Labs

Take control of
your reputation.

Pulse is your AI-powered reputation copilot — making sense of customer feedback, automating on-brand replies, and revealing how you stack up against competitors.


Intelligence. Automation. Simplicity.

Clear insight and automated action, designed for busy operators.

Automated Replies

Thoughtful, on-brand replies — without the manual grind.

  • High-quality responses crafted the moment a review arrives
  • Edit, approve, and manage replies in a single workflow
  • Publish approved replies in a single click

Reputation Intelligence

Clear signals that tell you what matters now.

  • Summarize large volumes of reviews into actionable insight
  • Track trends, momentum, and early warning signals
  • Surface prioritized actions, not raw metrics

Competitor Intelligence

Understand your peers — and what drives their performance.

  • Automatically discover direct and indirect local competitors
  • Compare review volume, sentiment, and key themes
  • See where you stand out — and where others have the edge

Pulse AI

Your always-on market analyst - trained on your data.

  • Query your reviews, trends, and competitors in plain language
  • Get explanations and recommendations grounded in your data
  • Turn insight into confident decisions, faster

Relief

Save time and mental energy with automated response drafts.

Clarity

Focus on key alerts and takeaways — not a flood of feedback.

Context

Understand your local market and where to focus next.

Simplicity

Move faster with intuitive workflows and plain language.

Why we built Pulse

After a decade building advanced data systems for Fortune 500 companies, our founder saw how small businesses lacked access to the same level of intelligence. Oakwood Labs was created to change that — bringing enterprise-grade analytics and automation to every local business owner.

Request a demo

Tell us about your business — we’ll show you Pulse using your real market data.

See Pulse on your real market.

We’ll walk through your reviews, competitors, and opportunities — and show how Pulse helps you stay in control.